Automatic rolling shutters are widely used across Dubai, Sharjah, and the UAE for their security, convenience, and durability. But like any mechanical system, they can run into problems. Below are some of the most common issues, why they happen, and how Maxwell Door  can help.

1. Electrical Malfunctions

One of the top reasons an automatic rolling shutter fails is due to electrical faults. This could be:

• Power supply issues (e.g., breaker tripped, fuse blown)

• Wiring problems: loose or damaged wires

• Motor failure: the shutter motor may have burned out, or its internal components failed

• Control panel or remote control issues: weak batteries, signal interference, or receiver failure

Fix / Prevention: Maxwell Door’s automatic door repair team in Dubai can run a full diagnostic, repair or replace faulty wiring or motors, and ensure your control systems are working reliably.

2. Mechanical Wear and Tear

Over time, the mechanical parts of rolling shutters — such as springs, bearings, tracks, and slats — degrade:

• Springs may lose tension

• Tracks/guides become misaligned or bent

• Bearings or moving parts wear out, causing grinding noises or jerky motion

• Structural damage (dents, cracks) weaken the shutter’s movement

Fix / Prevention: Regular maintenance by trained technicians helps identify worn components early. Maxwell Shutters offers professional servicing to realign tracks, replace springs, and fix structural damage.

3. Overheating Motor

In warmer climates like Dubai, motor overheating is a real concern. If a motor is used repeatedly without rest or is overworked, it can shut down to protect itself.

Fix / Prevention: Let the motor cool down before operating again. If overheating is frequent, Maxwell’s repair team can assess whether the motor is undersized, overused, or failing, and recommend a solution.

4. Debris, Dirt, and Environmental Factors

Dust, sand, and debris (very common in UAE’s desert environment) can accumulate in the guide rails and tracks, causing jamming or poor motion.
Also, sensors might be blocked by dirt or misaligned, leading to inconsistent behavior. 
Long-term exposure to sand, heat, and humidity can cause corrosion or rust on metal parts.

Fix / Prevention:

• Regular cleaning of tracks and rails

• Lubrication of moving parts (bearings, springs)

• Periodic inspection of sensors and safety devices

Maxwell Shutters’ maintenance service will handle cleaning, lubrication, and part replacement to optimize performance in a sandy climate.

5. Limit Switch or Sensor Failures

Automatic shutters often rely on limit switches to know when to stop opening or closing. If these switches malfunction, the shutter may stop midway or reverse. 
Safety sensors (photo cells, obstacle detectors) might also fail or become misaligned, making the system unsafe or unusable.

Fix / Prevention: Technicians from Maxwell Door can realign or replace sensors and adjust the limit switches. They can also test safety devices to guarantee they function properly.

6. Remote Control or Receiver Problems

Sometimes the issue lies not in the shutter itself but in the remote control:

• Dead or weak batteries

• Receiver malfunction or signal interference

Fix / Prevention:
Replace the remote’s batteries, reprogram or resync the remote, or have Maxwell’s technicians check the receiver board.

7. Lack of Regular Maintenance

Neglecting routine maintenance almost guarantees problems over time. Without regular cleaning, lubrication, and inspections, small issues become bigger and more costly.

Fix / Prevention:
Set up a maintenance contract with a trusted provider. Maxwell Door / Maxwell Shutters offers long-term maintenance plans across the UAE.

Why Choose Maxwell Door n Dubai & UAE

• 24/7 Service: Safe and reliable repair anytime in Dubai, Sharjah, and across the UAE.

• Fast Diagnostics: Free site visit in 2 hours to diagnose shutter issue

• 6-Month Warranty: On replaced parts — giving you peace of mind.

• Broad Expertise: Beyond automatic rolling shutters, they also repair:

  • Automatic doors

  • Automatic gates

  • Gate barriers

  • Garage doors (handled by Maxwell Shutters)

• Trusted in the Region: Maxwell Door is ISO 9001‑certified and has been operating in the UAE since 2009.

Related Resource

If you’re also interested in how rolling shutters are used and maintained in Oman, check out Maxwell Door’s guide: “Rolling Shutter in Oman – Your Complete Guide”.

Conclusion

Automatic rolling shutters provide great convenience and security — but they can stop working for a variety of reasons, from electrical faults to environmental wear. Regular maintenance and fast professional support (like what Maxwell Door / Maxwell Shutters offers) are key to keeping them running smoothly. If your shutter isn’t working, don’t wait: get a qualified technician to inspect, repair, and maintain your system.